Privacy Policy

B2B India is a marketplace app and website where GST-registered businesses post "Want to Buy" and "Want to Sell" listings for tech hardware and chat with each other. It is operated by Acme Technologies ("B2B India", "we", "us"), Office 101-102, City Centre 2, near Panchamrut Bunglows II, Sola, Ahmedabad, Gujarat, 380060, India.

For the personal data described in this policy, we act as the "data fiduciary" under India's Digital Personal Data Protection Act, 2023 (DPDP Act). B2B India is meant for businesses. The information we hold about you is mostly business information, but it includes the personal data of the business owner and sales contacts you give us.

This policy applies to the B2B India mobile apps (Android and iOS), the B2B India web app, and this website. By creating an account you confirm that you have read it. If you do not agree, please do not register or use the service.

Admin review data. Our team checks your GST number and business details by hand before activating your account, and may mark your account approved, on hold or rejected. We do not use a live government API for GST verification.

What we don't collect. We do not collect your precise location, contacts, call logs or microphone audio. We do not collect payment card or bank details, because B2B India is currently free to use. We do not run advertising or ad-tracking SDKs. The app asks for access to your camera and photo library only when you choose to attach or take a photo.

• To run the service: create and verify your account, let you log in, publish your posts, show them to the right audience, and let dealers chat.
• To verify businesses and prevent abuse: review GST details, apply daily credit and post limits, rate-limit login attempts, and review reported content or accounts.
• To communicate with you: send OTPs, account approval or status emails, notices that your post was removed by an admin, and push notifications about new chat messages.
• To support you: respond to reports, questions and grievances.
• To improve and secure the service: diagnose bugs and protect against fraud and misuse.
• To meet legal duties: comply with applicable law and lawful requests from authorities.

We process your personal data with your consent, which you give when you register and which you can withdraw by deleting your account (see section 10). We may also process it without separate consent for the "legitimate uses" the DPDP Act allows, for example to provide a service you asked for, to comply with the law, or to respond to a court order.

B2B India is a marketplace, so some of your information is visible to other approved dealers:

• Each post shows your business name, owner name, city and logo, plus the details you entered for the post.
• Only dealers in the audience you chose (your city, metro cities, or all of India) can see a post.
• When you chat, the other dealer sees your messages and attachments, and your business profile shown in the conversation.

Do not put information in a post or chat that you do not want the other party to have. Posts cannot be edited. Delete the post and create a new one.

We do not sell your personal data. We share it only as follows:

• Other dealers, as described in section 6.
• Service providers who help us run B2B India, only for that purpose: cloud hosting and database providers, our email delivery provider (to send OTPs and notices), and push-notification services (Expo Push, and Apple and Google's notification networks, or your browser's push service on the web).
• Authorities and legal process: where required by law, court order or a lawful government request, or to protect the rights, safety and property of B2B India, our users or others.
• Business transfers: if B2B India is merged with or acquired by another business, your information may transfer to the new owner, who must honour this policy.

Our admin team can see account, post and report details to the extent needed to review accounts and handle reports and complaints.

We may keep some information for longer where the law requires it, or to resolve a dispute or enforce our terms.

• Chat messages and files, and report screenshots, are encrypted at rest and shown only to the people entitled to see them.
• Login uses a one-time code sent to your email, not a password. Codes are rate-limited and expire quickly.
• Connections between the app and our servers use encryption in transit (HTTPS).
• Access to admin tools is restricted to authorised staff.

No system is completely secure. If a personal data breach affects you, we will notify you and the Data Protection Board of India as the law requires.

Under the DPDP Act you have the right to:

• Access a summary of the personal data we hold about you and how it is used.
• Correct or update inaccurate data. You can edit your business profile in the app.
• Erase your data. You can delete your account in the app (Profile, then Delete Account). You confirm with a code sent to your email. Deletion removes your profile, posts, chats (including the other dealer's copy) and reports.
• Withdraw consent at any time. Deleting your account does this.
• Grievance redressal: complain to us about how we handle your data (see section 14).
• Nominate another person to exercise your rights if you die or become unable to.

You can also turn off push notifications in your device or browser settings, and revoke camera or photo access in your device settings. To use your rights in a way the app doesn't cover, email support@b2bindia.info. If you cannot sign in, you can still request deletion by emailing us from your registered address.

If you are not satisfied with our response, you may complain to the Data Protection Board of India once it is operational.

On the B2B India web app we use a strictly necessary, secure session cookie to keep you logged in. We do not use advertising cookies. This marketing website does not use tracking cookies.

B2B India is for businesses and is not intended for anyone under 18. We do not knowingly collect personal data from children. If you believe a child has registered, contact us and we will delete the account.

Your data is stored on servers in Ahmedabad, India. If any of our service providers process data outside India, we will make sure it is done in line with the DPDP Act and any restrictions the Government of India notifies.

Questions, requests and complaints about this policy or your data can be sent to:

Grievance Officer
Acme Technologies, Office 101-102, City Centre 2, near Panchamrut Bunglows II, Sola, Ahmedabad, Gujarat, 380060, India
Phone: +91 98795 65360
Email: support@b2bindia.info · Privacy requests: support@b2bindia.info
Hours: Mon-Fri, 10am-6pm IST

We aim to acknowledge complaints within 24 hours and resolve them within 15 days.

We may update this policy from time to time. We will post the new version here with a new "last updated" date, and if the changes are material we will tell you in the app or by email. Continuing to use B2B India after a change means you accept the updated policy.